The New Toronto library is one of the 100 affected in a cybersecurity incident.
Public libraries in South Etobicoke and citywide have had to curtail some of their services after their computer system was hacked.
Toronto Public Library (TPL) officials said on their website that they are dealing with a cybersecurity ‘incident’ impacting some services and things would not return to normal for a few days.
The TPL said there is no evidence to believe personal information has been compromised.
The Long Branch library where books and other items can still be borrowed.
They have ‘engaged with third-party cybersecurity experts to help us in resolving this situation.’
“We appreciate your patience and understanding while we do everything we can to resolve this matter as quickly as possible,” the library said.
Some of the services unavailable include: tpl.ca, “your account”, tpl:map passes and digital collections. Public computers and printing services at our branches are also unavailable.
Branches in South Etobicoke are open as scheduled and Wifi is available in branches and telephone lines are working. They said materials can be borrowed and returned in branches until further notice.
The Toronto Public Library’s 100 branches have had their services curtailed.
“(The TPL) has proactively prepared for cybersecurity issues and promptly initiated measures to mitigate potential impacts,” according to a message on their website.
The TPL’s website could not be accessed for the last few days.
The TPL board was slated to meet on October 30 to discuss the problem.
TPL is one of the world’s busiest urban public library systems, with 100 branches across the city and over 10 million books, movies, and other items to borrow and enjoy.