Long Branch Public Library branch.
We will have to wait longer as this is the time of the year when many of us like to visit our local library to find a good book or use its services.
The Toronto Public Library say its branches in South Etobicoke and elsewhere will not have its computer systems up and running until next year due to a cyberattack.
Some 100 branches citywide, including those in New Toronto, Long Branch, Alderwood and Park Lawn area, will be down until January as technicians try to get them back online.
“Given the complexity and magnitude of this task involving our data centre and computers across 100 library branches, and the interconnectivity of our systems, we anticipate the restoration of library services will take several more weeks,” library officials said in a statement.
The library’s website, as well as its public computers and printers at their branches, have been down since the system was targeted by a ransomware attack on October 28.
New Toronto Library is also affected by the cyberattack.
It is believed that private data of current and former employees, including social insurance numbers and copies of government-issued identification, were likely stolen.
“We appreciate your patience and understanding while we do everything we can to restore our services as quickly as possible.”
Cardholder and donor databases are unaffected, officials said, however some data on the server may have been exposed.
Computer services will not be up and running in the libraries until January.
Library officials said cards cannot be renewed and library and digital access cards will not expire.
“All cards will be automatically extended when we resume regular service,” they said on their website.
Library officials said that staff are working with third-party experts to restore the systems and enhance its network security before bringing everything back online.
Library branches remain open for browsing and use of other services.
Alderwood Library users are also affected by the cyberattack.
“We recognize that this is a long period of time without full library services, but this is considered an aggressive timeframe,” according the website. “We also understand the frustration and disruption caused by this prolonged delay and are grateful for the support we’ve received.”
The library said access to services will be restored gradually and a priority will be given to the library’s computer systems and the reinstatement of its website.